Frequently Asked Questions (FAQ)
1. What types of products does ZephyrNest offer?
We specialize in digital products, including software scripts, tools, and other downloadable resources for developers and businesses.
2. How do I download my purchased product?
After successful payment, go to your Dashboard → My Products, and click Download next to the product.
3. Can I get a refund?
Due to the nature of digital products, all sales are final. However, if you experience a technical issue, contact our support team for assistance.
4. How do I contact ZephyrNest support?
You can reach us via support@zephyrnest.com or use the Contact Us form on our website.
5. Can I share my purchased product with others?
No. Each product license is intended for a single user unless stated otherwise. Sharing violates our license agreement.
6. Are updates free?
Yes, minor updates and bug fixes are free. Major version upgrades may require a separate purchase depending on the product.
7. How secure is my payment information?
All payments are processed through secure, trusted payment gateways. We do not store your payment details on our servers.
8. What if I lose my download link?
No worries! All purchases remain available in your dashboard, so you can re-download anytime.